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Help > EASYCOM Server > EASYCOM behavior > Single sign on - EIM > EIM common problems > DES encryption must be enabled on the DC accounts created from keytab.
DES encryption must be enabled on the DC accounts created from keytab.

If not, you will get an error "Encryption or checksum type is not supported."

To enable it, you need to connect to the domain controller machine, and run the Active Directory application. Then, select "Users", and choose a user named:

my_iseries_1_krbsvr400

(There also can be others: my_iseries_2_krbsvr400, …)
On the properties of that user, choose "Account", and check "use DES encryption".